Privacy Policy
We are committed to being transparent about how we handle your data.
Last updated: March 2026
Information We Collect
We collect information you provide directly to us when you create an account, take an assessment, or contact us. This includes your name, email address, and assessment responses. Payment information is processed securely through Stripe and is not stored by Ukandu.
How We Use Your Information
Your information is used to provide and improve our services, including generating your capability profile, matching you with suitable careers, and communicating important updates. We do not sell your personal information to third parties.
Data Security
We implement industry-standard security measures to protect your data, including encryption in transit and at rest, secure authentication, and regular security reviews. Your assessment data is stored securely in our cloud infrastructure.
Your Rights
You have the right to access, correct, or delete your personal information at any time. To exercise these rights, contact privacy@ukandu.com. We aim to respond to all requests within a reasonable timeframe.
Cookies and Tracking
We use essential cookies for authentication and session management. We do not use advertising cookies. Analytics cookies, if used, help us understand how users interact with the platform to improve the experience. You can manage cookie preferences in your browser settings.
Data Retention
We retain your assessment data for as long as your account is active or as needed to provide services. You can request deletion at any time by contacting privacy@ukandu.com. Anonymised, aggregated data may be retained for research and improvement purposes.
Third-Party Services
We use trusted third-party services including Stripe (payments) and Ability Sciences (assessment science and scoring technology). These partners are contractually obligated to protect your data and use it only for specified purposes.
Contact Us
For privacy-related questions or to exercise your data rights, contact us at privacy@ukandu.com.
Australian Compliance
Ukandu is committed to compliance with the Australian Privacy Act 1988 and the Australian Privacy Principles (APPs). We conduct regular privacy reviews and maintain documentation of our data processing activities. Our practices are guided by the Office of the Australian Information Commissioner (OAIC).